Privacy & Trust. Privacy Policy. Banks Group Services values your privacy. This page explains what information we collect, how we use it, and how we protect it when you contact us or use our website. Last Updated: April 10, 2026.
1. Information We Collect: We may collect information that you provide directly when you request a quote, contact us, schedule service, or communicate with our team. Name, email address, and mailing address. Property address and service-related details. Communication preferences. Information submitted through forms, text messages.
2. How We Use Your Information: We use your information to operate our business and provide customer support. Provide quotes, scheduling, and service updates. Respond to inquiries and customer support requests. Improve our services and website experience. Send important project or appointment communications. Meet legal and administrative obligations.
3. Text Message Communications: SMS Notice :
Users may choose to provide their mobile phone number through our website chat widget to receive text messages related to quotes, scheduling, service updates, and customer support. Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Consent is not a condition of purchase. We may send text messages related to: Quotes and estimates. Appointment confirmations and reminders. Service updates and completion notifications. Customer support follow-up.
4. Information Sharing and Disclosure: We do not sell your personal information.No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. We may share limited information only when needed to operate our services properly. With trusted service providers that help us run our business. When required by law, legal request, or regulatory obligation. As part of a business transfer, merger, or acquisition if applicable.
5. Data Security: We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
6. Your Rights and Choices: Request access to or updates to your personal information. Opt out of marketing communications. Reply STOP to opt out of text message communications. Contact us with questions about your information.
7. Cookies and Tracking Technologies: Our website may use basic cookies or similar tools to improve site performance and user experience. You can control cookie settings through your browser preferences.
8. Third-Party Links: Our site may include links to third-party websites. We are not responsible for the content, policies, or privacy practices of those external websites.
9. Children’s Privacy: Our services are not directed to children under 18, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Any updates will be posted on this page along with a revised last updated date.
11. Contact Us: If you have any questions about this Privacy Policy, please contact us. Email: info@banksgroupservices.com
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